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EMPOWERING GROWTH

For Managed Service Providers
Design Studio

Advantages

  • Leverage wholesale resources to focus on your core business.

  • Choose to pay-as-you-go or get unlimited support for a set monthly fee.

  • Obtain true 24/7 ITIL Service Desk support from Australian-based technical specialists.

  • Increase productivity through improved system uptimes and monitoring.

  • Get expert IT help, how and when you need it.

 

Benefits

  • Promote high levels of service through strict service level agreements (SLAs), providing guarantees around availability and performance of your client environments.

  • Reduced financial risk through fixed monthly management fees for increased control over your IT budget.

  • Promote increased performance and productivity through better uptime for your customer via proactive, real-time system monitoring and issue detection.

  • Access to knowledge and specialist expertise through the advice and knowhow of our certified professional teams.

  • Modular flexibility with options to tailor a solution to support and manage all, or part of your customers’ IT infrastructure, as determined by you

 

Features

  • Simple to manage costs.

  • Pay-as-you-need access to expert skills and resources.

  • Access to the complete range of specialist knowledge – from cloud to virtualisation.

  • Australian-based, true 24/7 support, white-labelled to support your brand.

  • Flexibility in how and what is managed.

 

If you’d like more information about our services, get in touch today.

WHO WE ARE

OmniDesk provides a reliable outsourced NOC service that can help you meet your customers' needs as your business grows.

Our service is fully white-labelled and designed to be an extension of your business, providing additional skills or coverage to help you extend your managed services ability in a cost-effective way while preserving and growing your brand

We can offer a custom suite of services, reactive or proactive, level 1 to level 3, utilising skilled local Australian staff.

A comprehensive on-boarding process allows you to identify particular products, services, or individual clients that OmniDesk can best help you support.


With 24/7 access to specialists and guaranteed service levels, you can use OmniDesk to support your cloud services, infrastructure, servers, networks, desktops, helpdesk and anything else your business requires.

CLIENT STORIES

Our business has been transformed by Omnidesk. Their commitment and proficiency have significantly improved our operations. We strongly suggest their services to anyone seeking to enhance their business.

Cedirc Manson - MD ITIC Services

Working with Omnidesk Services has been a game-changer for our business. Their expertise and dedication have truly elevated our operations.

Rob Khmas - CEO Rend Tech

Omnidesk Services has exceeded our expectations in every way. Their commitment to excellence is unmatched, and we are grateful for their partnership.

Joud - CEO Sixcomm

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